Shipping & Returns

I offer FREE worldwide shipping!

All orders will be shipped with FedEx (transit times 2-10 working days). An email with your tracking information will be sent to you once your order has been shipped.
Available pieces are packaged and sent out within one week of payment. Processing times for made to order items vary, please check the individual product descriptions.

Depending on your country or state, additional customs fees or taxes may apply, I am not responsible for any duties, import taxes or customs charges.

Due to the handmade and one of a kind nature of the work, all sales are final. I don’t accept returns, exchanges or cancellations.

Your satisfaction with your order and experience is very important to me, so please don’t hesitate to contact me with any questions or concerns and I will try to find a suitable solution.

Defects:
In the unlikely event that you receive a damaged item an exchange or refund is possible. Please contact me immediately with clear images of both the item as well as the packaging, plus a description of the damage.. All damages must be reported within 48 hours of receiving your order.

Care

After receiving your artwork it's best to unpack as soon as possible. When you've opened the box and unpacked the tapestry, you may find that it's slightly wrinkled due to transport. The first thing you'll want to do is install/hang the artwork in its new place. This will allow gravity to do its work and bring the tapestry back to its original shape.

To keep your artwork in its best condition, please avoid moisture as this may damage the fibers. Instead use a soft feather duster to remove any dust build-up.

I include mounting hardware for all pieces along with instructions for installation! However, please note that due to varying wall materials you must determine for yourself if the provided hardware is the right choice.

Customization

Yes, definitely!
I would love to work together with you to create the perfect art piece for your project or interior. Colors, design and sizes are all customizable, click here to find out how to commission your own unique art piece.
I'm looking forward to working with you!

Discount

I do! Interior designers, architects and other design professionals receive 10% OFF on all orders (excluding custom work).
Please contact me to get a personal discount code.

Unfortunately I don't offer wholesale pricing at this time, sorry!

Do you still have questions? Let me know!